Choosing the right payment processor can be overwhelming. With so many options and flashy promises, it’s easy to focus only on rates, but that’s just one piece of the puzzle.

Here are a few things every business owner should look for:

1. Transparent Pricing: Your processor should clearly explain what you’re paying for and why. You should never be kept on a “need-to-know” basis. If it feels like information is being withheld, that’s a sign of trouble.
2. Reliable Support: When issues come up, you need real people who can help quickly, not an outsourced call center that transfers you endlessly.
3. Flexibility: Every business is different. A good processor offers solutions that fit your current needs and can scale as you grow.
4. Modern Technology: Outdated terminals or software can cost you money, time, and security. Choose a partner who keeps you current.
5. Strong Partnerships: Processors backed by respected networks and ISOs ensure stability and credibility.

At Kelley & Co Strategies, we believe transparency should be standard, not a luxury. We walk you through every detail of your setup, so you always know exactly how your processing works, and where every dollar goes.

Key takeaway: A great processor doesn’t hide behind jargon. They earn your trust through clarity, support, and results.